Home About Us What's New Contact Us FAQ Special Offers Login Shopping Cart Customer Service Shopping Cart
C/I Liquid Makeup
C/I Moisture Matte Makeup
C/I Crème Makeup
Powder Finish Crème Makeup
Sheer Illusion Oil Free Makeup
Concealers
Powders
Stir Stick
Special Care
Masks
Moisturizers
Eye Care
Cleansers/Toners
Disguise for Eyes
Disguise for Lines
Undercolor for Lips
Fresh Eye Cream
Lash Amplifier
Lasting Luxury Lipstick
Lip Defining Pencils
Moisturizing Powder Blush
Moisturizing Crème Blush
Disguise for Eyeshadow
Professional Secrets Liquid Eyeliner
Eye Defining Pencil
Brow Defining Pencil
Mascara
Alexandra
Enigma
TERMS AND CONDITIONS

AdeM Return Policy
Any AdeM products can be exchanged or returned for a refund within (15) business days of receipt of purchase, minus the shipping charge.

All products for exchange must be prepaid freight and received back in its original packaging accompanied with a note for the reason of return.

Notice of defective products must be made within (10) business days of receipt. A complete description regarding the nature of the defect must be included with all products being exchanged or returned.

Upon receipt product will be inspected. A refund will be issued to the original credit card used within (10) business days.

For any additional assistance, please contact customer service between 9 a.m. to 5 p.m. Eastern Standard time at 800.366.7470.

Thank you for purchasing AdeM Cosmetics.

Shipping Rules & Regulations
AdeM currently ships within the United States (excluding Puerto Rico). We do not ship to APO/FPO or P.O. Box addresses and we do not ship internationally.

Free shipping is offered on orders over $50 under the following terms and conditions:
  • This offer is valid on all orders over $50 excluding taxes
  • This offer does not apply to Hawaii or Alaska
  • This offer cannot be combined with prior orders
  • This offer does not apply to multiple shipping addresses
  • This offer is not valid with any items out of stock
  • This offer does not apply to special freight services
  • This offer is subject to change at any time
Shipping Procedure
All orders are processed within 2-3 business days, Monday through Friday.

Orders placed on holidays and/or weekends will ship the following business day. Please allow an additional 1 to 2 business days for shipping as our facility will be closed.

Shipping Charges
Order Total UPS Ground UPS 3-Day UPS 2nd Day UPS Overnight
Up to $50.00 FREE $8.95 $17.95 $27.95
$50.01- $100.00 FREE $11.95 $19.95 $28.95
$100.01-$200.00 FREE $13.95 $23.95 $31.95
$200.01- $300.00 FREE $16.00 $27.95 $35.00
$300.01- $400.01 FREE $18.00 $31.95 $39.50
$400.01-OVER FREE $20.50 $37.95 $42.00

Shipping Charges to Alaska and Hawaii
Order Total UPS 3-Day
Up to $50.00 $25.95
$50.01-$100.00 $28.95
$100.01-$200.00 $31.95
$200.01-$300.00 $37.95
$300.01-$400.00 $41.95
$400.01-OVER $47.95